Transferring does not mean to exchange tickets.
Go to My Account (same one used to purchase) and click the Transfer button on your order. You'll be able to transfer some or all of your tickets.
Then follow the simple steps and remember, the recipient's email address must be different than the sender's email address. The recipient will need to sign in or create a Ticketmaster account when accepting tickets.
Please Note: Not all events have the Ticket Transfer option. If there is no Transfer button on your order, Ticket Transfer is not available.
Get our app to send tickets from your phone (app is only available in the US and Canada)
We’ll email you as soon as your friend accepts the tickets, and we’ll email your friend a reminder if they haven’t accepted 48 hours before the event (you can remind them too).
Once your friend accepts the transfer, trash (or recycle!) your original tickets if you printed them. They’re no longer valid and won’t get you in.
If you are having difficulty transferring your ticket, Click HERE to Contact Fan Support.
Not all events or tickets are available for resale. If you don't see a Sell button, selling your tickets through Ticketmaster is not allowed.
Just click the Sell button in your Order Details to start the easy step-by-step: you'll select only the tickets you want to list, set your price, and enter your debit card or checking account info.
You can edit or remove your listing anytime, and you'll get paid by direct deposit or pay-by-debit within 7-10 business days after your tickets sell.
You must have a US bank account to sell tickets for an event in the US.
Tickets purchased over the phone with Ticketmaster or through a third party are not available for resale through Ticketmaster Fan-to-Fan Resale.
Please Note: Sometimes the minimum price a ticket can be resold for is the face value of the ticket. This may be restricted by the venue, artist or promoter of the event at their own discretion.
Still need help? Contact Fan Support
eTickets refers to the different electronic delivery options we offer. With eTickets, Mobile Entry is always available. Print At Home or Credit Card Entry are the other two delivery methods that may be available.
Mobile Entry (Go Mobile):
Use your mobile device and our app to scan your ticket. Download our App (US and Canada Only)
Print at Home:
Print tickets from your Ticketmaster Account (Tickets are not sent by email and can't be printed from a mobile device)
Credit Card Entry:
Swipe the card used for purchase at the venue for entry.
Use the links below for additional details on each delivery method.
The Ticketmaster Express automated line is open 24/7 for anytime ticket sales: 866-448-7849.
Prefer to talk to someone? For events in the US call 800-745-3000.
Hours (your local time)
Monday - Saturday: 9am - 6pm
Sunday: 12pm - 6pm
Hint: Tickets for most presales are not sold over the phone. Go directly to Ticketmaster.com or download our app. (Also sold online only: some VIP packages, Official Platinum Seats, and merchandise.)
Finally, the numbers above are for buying tickets only. If you need help with an existing order please Contact Fan Support.
If you chose mobile entry (Go Mobile) as your delivery method, just fire up our app (get it free here - Available in the US and Canada).
Use the browser on your mobile device if you're oustide the US or Canada to use your mobile entry tickets, if you're having problems find your order on the app or if you don't want to install our app.
On our Android app tap the menu icon on the top left of you screen and then My Tickets. Example
On our iOS app tap the tickets icon at the bottom of your screen. Example
On a mobile browser tap the menu icon on the top left of your screen and then My Account. Example
Sign in if you haven't already and then tap on your order.
Tap the first ticket (not the checkbox) and show the QR code to get it scanned. Swipe to show additional tickets.
Note: If mobile entry isn't available for your event, you'll see a "This is not your ticket" message and your method of delivery (e.g. Print-at-Home).